Privacy Policy

At Moraira Noticeboard ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account Information: Name, email address, phone number, password

  • Profile Information: Profile picture, bio, location

  • Listing Information: Property details, business information, service descriptions, prices

  • Communication Data: Messages sent through our platform, contact form submissions, support inquiries

  • Payment Information: Billing address and payment card details (processed securely by third-party payment processors)

  • User Content: Photos, descriptions, reviews, comments, and other content you post

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers

  • Usage Data: Pages viewed, links clicked, time spent on pages, search queries

  • Location Data: General geographic location based on IP address

  • Cookies and Tracking Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms if you connect your account

  • Payment processors regarding transaction status

  • Analytics providers who help us understand Service usage

  • Public databases and property records

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: Create and manage your account, process listings, facilitate communications

  • Process Transactions: Handle payments, send receipts, manage subscriptions

  • Communications: Send account notifications, respond to inquiries, provide customer support

  • Marketing: Send newsletters, promotional offers, and updates (with your consent)

  • Personalization: Customize content and recommendations based on your interests

  • Analytics: Analyze usage patterns, improve Service functionality, develop new features

  • Security: Detect and prevent fraud, abuse, and security incidents

  • Legal Compliance: Comply with legal obligations, enforce our Terms, protect our rights

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

  • Contractual Necessity: Processing necessary to provide the Service and fulfill our contract with you

  • Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving services, security)

  • Consent: Where you have given explicit consent (e.g., marketing communications)

  • Legal Obligation: Where required by law

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Information

Information in your public profile and listings (property details, business information, reviews) is visible to all users and may appear in search engines.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud hosting and storage providers

  • Payment processors

  • Email and communication platforms

  • Analytics and advertising services

  • Customer support tools

4.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.5 Protection of Rights

We may disclose information to protect our rights, property, safety, or that of our users or others, including to detect and prevent fraud.

4.6 With Your Consent

We may share information for any other purpose with your consent.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Maintain business records

When you delete your account, we will delete or anonymize your information, except where retention is required by law or for legitimate business purposes.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through your account settings.

6.2 GDPR Rights (EEA Users)

If you are in the EEA, you have the following rights:

  • Right to Access: Request a copy of your personal data

  • Right to Rectification: Request correction of inaccurate data

  • Right to Erasure: Request deletion of your data ("right to be forgotten")

  • Right to Restriction: Request limitation on processing of your data

  • Right to Data Portability: Receive your data in a structured format

  • Right to Object: Object to processing based on legitimate interests

  • Right to Withdraw Consent: Withdraw consent for processing at any time

6.3 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any email or adjusting your account preferences.

6.4 Cookies

You can control cookies through your browser settings. See our Cookie Policy for more information.

6.5 Do Not Track

We currently do not respond to "Do Not Track" browser signals.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication

  • Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions recognizing equivalent data protection

  • Other legally approved transfer mechanisms

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Service and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Email: directory@costablanca.email
Website: www.morairanoticeboard.com

13. Supervisory Authority

If you are in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.